Concierge by Tira: The Ultimate Luxury Beauty Experience: Tira, the beauty vertical of Reliance Retail Limited, introduces Concierge by Tira — an exclusive service crafted to enhance the luxury beauty experience for its most esteemed customers.
This premium offering provides bespoke services, seamless beauty discovery, and highly personalized care, redefining indulgence for Tira customers.
With Concierge by Tira, members enjoy direct access to a dedicated beauty advisor for expert guidance tailored to their unique preferences. From personalized recommendations and exclusive pre-orders to real-time order tracking and priority complaint resolution, this bespoke service ensures effortless luxury and convenience at every step.
Going beyond traditional customer service, Concierge by Tira unlocks privileged access to limited-edition collections, early access to sales, exclusive brand and Tira-hosted events, as well as extended invitations to marquee experiences like Ajio Luxe Weekend. Members can also enjoy priority shipping, ensuring their beauty essentials arrive at the earliest.
A key differentiator of Concierge by Tira is its refined approach to communication—every interaction is deeply personalised, considering a customer’s past purchases and brand preferences to ensure meaningful, relevant engagement.
Concierge by Tira reiterates Tira’s commitment to offer an unparalleled and elevated beauty experience and make luxury beauty shopping not just about products – but an experience tailored to each customer’s unique beauty journey.
Reserved for those who indulge in the finest beauty selections, Concierge by Tira is available to customers who spend ₹1 lakh or more in a year, ensuring an unparalleled, high-touch experience.
Know More About TIRA
Launched by Reliance Retail Limited, India’s largest and most prominent retailer, Tira is the new omnichannel beauty retail platform powered by technology and customized experiences. Tira offers a curated assortment of the best global and home-grown brands, making it the go-to destination for all things beauty.
The platform’s website and app are easy to navigate, with a clear and clutter free interface that allows customers to browse products by category, brand, or concern. Customers can also access beauty content, tips, and tutorials, making it a one-stop-shop for all their beauty needs.
Best in class personalisation tools ensure users see products, offers and content that are more relevant to their interests and purchase patterns.
The offline stores offer a range of curated services and latest beauty tech tools, including makeup and skincare consultations, virtual try-ons, personalized beauty routines, and tutorials for Tira’s signature looks. Highly trained beauty advisors ensure that customers get the most out of their shopping experience and find the products that work best for them.
